Skip to content

DELIVERY GUIDE AND COSTS

Domestic 

  • Standard shipping on all orders delivered in Thailand.

UK

  • Royal Mail 2nd Class Signed For.
  • FREE standard delivery on all orders over £80

Worldwide

  • Standard delivery by Thailand Post or DHL E-commerce starts from £3.99 
  • DHL Express delivery starts from £6.99
  • FREE Express delivery on all orders over £ 150 use code "FREEEX" at check out.

 

Destination Delivery Type Delivery Times
Thailand

EMS by Thailand Post

 up to 3 days
UK

Royal Mail 2nd Class Signed For

 3 - 5 working days
Worldwide

Int'l Economy (tracked) by Thailand Post

or

DHL E - commerce

 15 - 45 working days
Worldwide DHL Express  3 - 5 working days

 

* Due to the Covid-19 situation, temporary service disruption – delays to be expected.*

* Products that available in our UK warehouse will be sent by Royal Mail 2nd Class Signed For.

UK ORDERS

Orders going to UK are shipped from our warehouse in UK via Royal Mail 2nd Class Signed For.

DOMESTIC DELIVERY

We aim to dispatch and deliver orders within three working days after the orders has been placed. However, under certain circumstances such as busy sale periods, deliveries may take longer.

Please note: Saturday and Sunday do not count toward as working days. If you have not received your delivery within nine working days, please contact us.

INTERNATIONAL ECONOMY DELIVERY

We aim to dispatch and deliver orders within three working days after the orders has been placed. However, under certain circumstances such as busy sale periods, deliveries may take longer.

Your order may be delivered by either your local postal service or a courier depending on the area you are in. Most orders will be delivered by local postal service so the parcel will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left at the address where the postal service will advise on how and where your delivery can be collected.

Larger orders will be delivered by courier. The courier may leave your order with your neighbour if you are not home when the delivery is made. Or a notice card may be left by the courier service to advise on how and where your delivery can be collected. A signature may be required for larger deliveries. If you would like to specify a safe place or a particular neighbour for your parcel to be left with, you can add these instructions in the space area provided on the checkout page.

Please note:

  • Saturday and Sunday do not count toward as working days. If you have not received your delivery within nine working days, please contact us.
  • All orders are shipped from Thailand. Any import duties and taxation that are being charged to the parcel once it has reached the destination country, the charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary from country to country. If you have any questions related to customs charges, you are advised to contact your local customs office.
  • No changes can be made to the delivery address you have provided once your order has been placed.


INTERNATIONAL EXPRESS DELIVERY

We aim to deliver orders within five working days after the orders has been placed. However, under certain circumstances such as busy sale periods, deliveries may take longer.

International express delivery orders will be delivered by DHL Express. The courier may leave your order with your neighbour if you are not home when the delivery is made. Or a notice card may be left by the courier service to advise on how and where your delivery can be collected. A signature may be required for larger deliveries. If you would like to specify a safe place or a particular neighbour for your parcel to be left with, you can add these instructions in the space provided on the checkout page.

The orders are shipped worldwide via our affiliate courier, DHL. All shipments that are sent by THAMON, are insured against theft and accidental damage. Upon receipt of shipment and written acknowledgement, the insurance coverage is by then terminated.

We process and send orders during our main service hours, Monday to Friday from 8:00 am to 8:00 pm ICT (with the exception of German public holidays). The merchandise will be ready for dispatch one business day after the receipt of payment, at the latest.

Please note:

  • Saturday and Sunday do not count toward as working days. If you have not received your delivery within five working days please contact us.

  • We cannot deliver to post office boxes. In case of partial shipments, shipping costs will be charged only once.

  • All orders are shipped from Thailand. Please be aware that sales taxes, customs duties, and handling costs will be charged by DHL on an individual basis directly upon shipment, and will not be refunded by THAMON in case the articles are returned.

OTHER INFORMATION
Please note, no changes can be made to the delivery address after the order has been placed.