DELIVERY GUIDE AND COSTS

Domestic 

  • Free standard shipping on all orders delivered in Thailand.

Worldwide

  • Standard delivery by Thailand Post or DHL E-commerce starts from £5.99 
  • DHL Express delivery starts from £9.99
  • FREE Express delivery on all orders over £115 use code "FREEEX" at check out.

 

Destination Delivery Type Delivery Times
Thailand EMS by Thailand Post  up to 3 days
Worldwide

Int'l Economy (tracked) by Thailand Post

or

DHL E - commerce

 7 - 20 working days
Worldwide DHL Express  3 - 5 working days

 

DOMESTIC DELIVERY

We aim to dispatch and deliver orders within three working days of orders being placed. However, sometimes during busy sale periods, deliveries may take longer.

Please note that Saturday and Sunday are not classed as working days. If you have not received your delivery in nine working days please contact us.

 

INTERNATIONAL ECONOMY DELIVERY

We aim to deliver orders within fourteen working days of orders being placed. However, sometimes during busy sale periods, deliveries may take longer.

Please note that Saturday and Sunday are not classed as working days. If you have not received your delivery in fourteen working days please contact us.

Please note that all orders are shipped from Thailand. Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary from country to country. If you have any questions related to customs charges you are advised to contact your local customs office.

Please note, no changes can be made to the delivery address you have provided once your order has been placed.

Your order may be delivered by either your local postal service or by a courier. Depending on your area, most orders will be delivered by local postal service so the parcel will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

Larger orders will be delivered by courier. The courier may leave your order with a neighbour. If you are not home when the delivery is made, a notice card may be left by the courier service to advise on how and where your delivery can be collected. A signature may be required for larger deliveries. If you would like to specify a safe place or a particular neighbour for your parcel to be left with, you can add these instructions in the space provided on the checkout page.

INTERNATIONAL EXPRESS DELIVERY


We aim to deliver orders within five working days of orders being placed. However, sometimes during busy sale periods, deliveries may take longer. Please note that Saturday and Sunday are not classed as working days. If you have not received your delivery in five working days please contact us.

International express orders will be delivered by DHL Express. The courier may leave your order with a neighbour. If you are not home when the delivery is made, a notice card may be left by the courier service to advise on how and where your delivery can be collected. A signature may be required for larger deliveries. If you would like to specify a safe place or a particular neighbour for your parcel to be left with, you can add these instructions in the space provided on the checkout page.

The orders are shipped worldwide via our affiliate courier DHL. All shipments that are sent by THAMON, are insured against theft and accidental damage. Upon receipt of shipment and written acknowledgement, this insurance coverage ceases to exist.

Please be aware that we cannot deliver to post office boxes. In case of partial shipments, shipping costs will be charged only once.

Please be aware that sales taxes, customs duties, and handling costs will be charged by DHL on an individual basis directly upon shipment, and will not be refunded by THAMON in case the articles are returned.

We process and send orders during our main service hours, Monday to Friday, from 8:00 am till 8:00 pm ICT and Saturday, from 9:00 am till 6:00 pm ICT (with the exception of German public holidays). The merchandise will be ready for dispatch one business day after the receipt of payment, at the latest.


OTHER INFORMATION
Please note, no changes can be made to the delivery address after the order has been placed.