Free UK standard delivery on all orders over £100.
Free express delivery on all orders over £150. Use code "FREEEX" at check out.
Orders going to UK are shipped from either our warehouse in UK via Royal Mail Tracked 48 or Thailand warehouse via Thailand Post.
Due to covid all deliveries will be delays due to local postal services regulations.
Thailand: 1-2 business days
UK: 3-21 business days
Asia: 3-5 business days (Express), 7-30 business days (Registered Mail)
Europe: 3-5 business days (Express), 15-30 business days (Registered Mail)
Above delivery time is estimate and beyond our control. All domestic and international deliveries are sent via track and recorded. You will recieve the information once orders are dispatched. Contact us if any questions.
- Royal Mail Tracked 48
- DHL Express
- Thailand Post
- DHL Express, Thailand Post and local courier partners.
You’ll be asked to select a delivery method during checkout.
- Royal Mail (3 - 5 working days) starts from £5.99
Residents in the UK are entitled to free standard delivery on all orders over £150 for all orders made online at www.thamon.co
The promotions will be automatically applied at checkout when customers reach the threshold as stated above.
- Standard international shipping (7 - 21 working days) starts from £5.99
- Express international shipping ( 3 - 5 working days) starts from £6.99
- Free delivery worldwide on orders over £150 . Use code "FREEEX" at check out.
This code cannot be combined with any other offer or discount.
As the receiver it will be your sole responsibility to track your order and submit necessary requirements to the customs or courier otherwise if your order has been tagged as return to us or unsuccessful delivery due to the receiver not being able to follow-up or have not submitted the necessary requirements or notification to the courier, we are not able to process any refund or replacement for free and you may need to place the order again.
**Please use the tracking link provided in the email. Do not use Shop App. to track your shipment, as the tracking status may not be accurate.
Leaves are a beautiful organic material. As they come in unlimited shapes and forms, they are a perfect foundation for fashion designs. Coated with resin, leaves are lightweight yet highly functional and durable.
In our designs we use sustainably obtained fallen tree leaves, processed, dried & colored using natural methods, and subsequently pressed on a fabric sheet.
Each piece is handmade from fallen leaves, dyed by hand and attentively crafted by our proficient artisans so every piece is beautiful, unique and one of a kind.
Please note: Actual product may vary due to product enhancement, nature of leaf material and handmade process in terms of leaf pattern and colours.
It is as durable as any other materials. It could last up to several years.
You will never not know unless you try. Furthermore, we also offer you 100% risk-free satisfaction guarantee to let you buy with full confidence.
Our material is water resistance. Rain can't damage our bags. It's also so easy to take care of. Just use clean cloth or wet wipes to clean it. Please not do not fold the bag, the flap or any part of the bags backward. That's all!
Definitely yes! Simply add a note at check out. We will send you photos of your orders to your email, then you can pick your favourite one!
You can purchase our products online by using your credit or debit card without having a Paypal’s account through Paypal Guest Checkout.
There is also the option to checkout with PayPal Express. It's a fast and secure way to bypass guest checkout and purchase our products online.
Unfortunately, you can't. The prices in other currencies apart from GBP, displayed on our website is for a price estimation purpose only. Our website only allows customers to check out with our shop main currency, which is British Pound.
We accept the following payment methods: • Visa, MasterCard, JCB • PayPal
There's also the option to checkout with PayPal Express. It's a fast and secure way to bypass guest checkout and purchase our products online. PayPal has all of your details saved, so all it takes is an email address and password to safely complete your online purchase.
Charges can get declined for multiple reasons, the most common are:
1. Insufficient funds on the card to complete the transaction.
2. Some banks may reject a large transaction ($500+) as it is a non 3-D Secure transaction.
3. Incorrect CVV or card information - users often make mistakes while inputting information.
4. Expired card
If you are experiencing these issue, either try again or try changing payment method.
Thamon promo codes are codes that can be applied to your order to receive a discount. These can range from free packaging fee, merchandise discounts and so much more!
When you place an order, you will see a box at the checkout page where you can enter your promo code. After you click "Apply Coupon", the promo code will be applied and discount will appear immediately along with your order total. The promo code must be redeemed at the point of ordering process; we are unable to apply the promo code after the order has been processed. Only one promo code can be used per purchase.
Please note: you will not be able to use a promo code as the only mode of payment for your order. The cost of the order must exceed the cost of the promo code and a credit card must be provided.
Our system will always recognise valid promo codes. If the discount has not been reflected in your order total, it is likely that the code was incorrectly entered. Promo codes can only be redeemed during the placement of orders and we are unable to apply or amend once the order has been placed.
Unfortunately, if you did not enter your promo code at checkout, we are unable to apply it to your order once it has been placed.
If you decide to return items that have a discount or Free shipping applied to the whole order, the amount refunded will be subject to the minimum spend of the promo/Free shipping. This means that if the items returned bring the new order total below the minimum spend necessary to use the promo or eligible for free shipping, the discounted or delivery fee amount will be deducted from the refund. Discounts and discount thresholds exclude postage and packaging. If the original order was returned and you would like to reorder another size, we are unable to reissue a promo code or deduct the discount from your order.
You will be receiving 10% off code for your first purchase only when signed up our newsletter in the pop up form.
Please email us to receive your 10% discount code before placing an order.
We always aim to ensure our customers happy with our products, however, if you do need to return an order, we’re happy to help. Just email us directly and we’ll guide you through the process. Simply send it back within 14 days of the purchase date and we’ll refund the full cost of the item minus shipping costs and any additional costs incurred by the customers.
Final Sale: All clearance or discounted items are FINAL SALE and are not eligible for return or exchange.
We will process the return to you as soon as possible, but it can take up to 30 days from when we receive the items for your payment to be refunded. We will send you an email once we have completed the refund process.
Custom/International fees; the receiver of the package is responsible if any of these fees occur on their credit card statement. Please refer to our Duties & International fee policy under “Shipping and Delivery” for further information.
THAMON is not responsible for any additional fees that your country may charge for importing goods, and it is the sole responsibility of the customer to pay any additional customs fees.
Bank institution fees; THAMON does not charge any bank fees (e.g. International bank fees) nor collect any of these fees, any additional fees charged by your bank are to be paid by the customer. If you notice any unusual bank charges, we suggest contacting your credit card company for further information.
Unfortunately, we no longer have shops in London, UK. However, we still have our stockists in the UK, USA, Australia, Czech Republic, Estonia, South Korea, and Malaysia who are ready to serve you.
In most cases, when an item displayed on our website is no longer available, a message will indicate that the item is “Out-Of-Stock” on the product detail page. Once the item is restocked it will appear available on the website, unfortunately we dot not have any precision on when items become available. We suggest keeping a lookout on our website to see upcoming new styles or replenishment!
Although we cannot provide information regarding future promotions or sales, you can be the first to find out when a promotion or sale is launched by signing up to our THAMON Newsletter.
Once you’ve placed an order, we’re unable to cancel or amend it; however, items can be returned for a refund, you can do this by following the returns instructions found here.
Once you’ve placed an order, we’re unable to cancel or amend it. We are also unable to split any orders that include pre-order items. All items ordered with a pre-order item will be despatched together in the 'week commencing' date for that item; however, items can be returned for a refund, you can do this by following the returns instructions found here.
You can contact us through our contact page! We will be happy to assist you.